Frequently asked questions
Most popular questions for "minor"
Customers under the age of 17 must be accompanied by an adult (17 years or older). If you can pass for 17 (or it’s close), please have your I.D. ready so we can verify your age and ask for your beauty secrets. Unaccompanied minors under the age of 17 are not permitted to travel on Megabus.
We recommend that young adults be prepared to produce a photo ID with proof of age to avoid being refused from traveling on our buses.
Don’t worry about having to scalp your tickets if you can’t make your bus.
As long as it’s more than 3 hours before your scheduled departure, you can trade in your reservation online. Here’s how:
1. Visit megabus.com, click on “change trip" and enter your order or reservation number along with your email address.
2. Select the reservation you’d like to change and click ‘trade-in.”
3. Follow the on-screen prompts to request a revised reservation using the journey planner menu shown.
4. You did it! We believe bragging rights are in order.
To prevent the bus drivers from starting a search party for you when you change reservations, please note that there’s a minor fee applied to modified booking:
- $3.00 for trade-ins more than 24 hours from departure.
- $5.00 for trade-ins 6 to 24 hours from departure.
- $7.50 for trade-ins 3 to 6 hours from departure.
In addition, there is a $2.99 new reservation fee, or $7 when the change is made by telephone, for changed reservations.