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Rescheduling Policy

We Aim to Make Travel Better for You

Here at, we understand the valid concern arising in conjunction with the rise of Coronavirus (COVID-19) cases in the United States and Canada.  While we are currently running all scheduled trips, our goal is to communicate any and all changes to our standard procedure to keep our passengers and employees safe and worry-free.

We understand the widespread concern and hesitation to travel during times like these. In an effort to make travel better for you, we have amended our rescheduling policy as follows:

    • If you book a trip on or before April 3rd, 2020 for travel before April 30 2020, you can reschedule your trip for any travel date between March 20 and September 8, 2020 at no additional cost.
    • To take advantage of rescheduling your trip for free, please contact our customer service department via email at  We are experiencing extremely high volumes and our response times may be longer than usual.  Please only contact us for changes to trips departing within the next 3 days. 


Please note that this rescheduling policy does not apply to trips that have already departed.

  •  The Team believes in keeping you connected to what matters most. As our team is informed of more updates and notices regarding COVID-19, we will be in communication with our employees and passengers as your safety remains our top priority.