Luggage policy
Megabus does not check luggage or provide receipts for luggage transported on the bus by the passenger.
Customers are advised that Megabus will accept up to ONE (1) piece of luggage per passenger reservation for all customers who purchase general seating tickets or standard reserved seats.
For guidance a piece of luggage must not exceed 62 inches when adding the total exterior dimensions of the piece (length + width + height) and should not weigh more than 50 pounds.
Passengers can also take onboard one (1) small carry-on bag that will fit in the overhead storage compartments or under the seat.
Maximum bag sizes that are commonly used for airline carry-on, such as wheeled rectangular bags are typically too large to be taken onboard the bus and will not be permitted in the passenger area.
We suggest a bag with dimensions no larger than a briefcase as being about the correct size for carriage onto the bus.
All luggage should be locked and we recommend that a TSA approved locking device be used, particularly if crossing international borders. We also recommend that you label your luggage with your name, address and contact number.
Please be advised that passengers wishing to travel with more luggage than specified above will have items refused. No refunds will be issued in respect of travel plans canceled by the customer as a result of their excess luggage being refused.
If you wish to take an extra piece of luggage, you should purchase an additional travel ticket in advance of travel. This guarantees your luggage space on the bus, which is limited.
Additional luggage may not be carried on seats or any other location within the passenger area.
Customers presenting additional pieces of luggage without an additional passenger reservation for such at New York, Philadelphia, Baltimore, Washington DC, Boston, Atlanta and all Texas cities will be requested to pay the full walk-up fare for the carriage of additional pieces of luggage.
In the interests of safety and the prevention of injury to employees and associates, no pieces of luggage over 50 pounds in weight are allowed - regardless of whether additional reservations have been purchased or not.
Medical devices required for travel are carried in addition to the luggage limitations. Childrens strollers may also be carried in addition to the luggage limitations, maximum one per passenger, provided that they are properly folded and capable of being stowed in the luggage compartment.
Where additional luggage is accepted for travel by the bus operator or dispatcher, Megabus does not guarantee that the luggage will be carried on any subsequent service the customer intends to use.
No refunds will be issued in respect of travel plans canceled by the customer as a result of their excess luggage being refused on subsequent services.
Bicycles are not permitted on Megabus motorcoaches. Customers may not transport in their baggage or otherwise any items that are inherently dangerous, including any hazardous materials as that term is defined by the US Department of Transportation or weapons of any kind.
Luggage is subject to inspection when crossing international borders. You will be asked to declare any items subject to duty upon crossing the border.
Passengers must claim their luggage at the border crossing point for clearance through customs before being allowed to proceed across the border. No luggage is allowed across the border unless claimed by a passenger.
Our maximum liability to you for any loss or damage to your luggage is US $250 per passenger for any such loss or damage to luggage, and Megabus will only be responsible to reimburse passengers up to the maximum liability limit in the event of negligence on the part of Megabus.