The number of passengers shown below includes all standard passengers, mobility aid passengers, special requirements passengers, PCAs, children and infants. All children under 17 years of age must be accompanied by an adult (17 years of age or over) when traveling on megabus.com.
A special requirement can range from a request for assistance boarding, a seat downstairs
or for a wheelchair or scooter.
Find these on the confirmation you received for your original reservation. Your
order number is 7 characters long and may contain letters and numbers (e.g.: AA4H2W7).
Your reservation number is at least 29 characters long and will contain letters
and numbers, separated by a series of dashes. (e.g.: 7-6163-042313-M3-1030-NYC-BOS).
Enter the email address used to place this order. If you didn't provide an email
address then enter your last name instead.
Or login to your account
Who do I contact if my disability request was not honored?
Megabus.com is obligated to provide accessible transportation service to customers with disabilities. If you believe that megabus.com has failed to fulfill this obligation or that you have been discriminated against on the basis of your disability, please contact Anna Levy in any of the following ways:
1. Email: firstname.lastname@example.org
2. Telephone: 908-372-6195
3. Fax: 908-994-9423
4. Mail: 349 First Street, Elizabeth, New Jersey 07206.
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