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The number of passengers shown below includes all standard passengers, mobility aid passengers, special requirements passengers, PCAs, children and infants. All children under 17 years of age must be accompanied by an adult (17 years of age or over) when traveling on megabus.com.

Any special travel requirements?

A special requirement can range from a request for assistance boarding, a seat downstairs or for a wheelchair or scooter.


View/Change Reservations

Find these on the confirmation you received for your original reservation. Your order number is 7 characters long and may contain letters and numbers (e.g.: AA4H2W7). Your reservation number is at least 29 characters long and will contain letters and numbers, separated by a series of dashes. (e.g.: 7-6163-042313-M3-1030-NYC-BOS).

Enter the email address used to place this order. If you didn't provide an email address then enter your last name instead.

Customer Service

Traveling on the bus

What amenities do your buses offer?

On megabus.com operated trips the motorcoaches are equipped with on board restrooms, power outlets, three point seatbelts, reclining seats, and free WiFi. Rest stops will be provided on our longer trips. Megabus will make a reasonable effort to provide Wi-Fi services free of charge to every passenger. If the Wi-Fi service is unavailable no refund will be issued.

Please note that for operational reasons megabus.com may need to substitute a replacement vehicle which may not have all regular amenities.

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