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COVID-19 Update

We are committed to providing safe, reliable service for customers with essential travel needs and in compliance with applicable government orders and guidelines. With customer and employee safety as our top priority, we continue to regularly sanitize our buses and operate them in a manner that allows for appropriate social distancing. We will continue to keep customers updated with the most current information on this page.

 

Proactive Measures

As a valued customer, we want to keep you informed as to the proactive steps we are taking in relation to COVID-19. We are a leader in transportation safety and, therefore, it is important that we keep our employees and passengers informed and assure you of your safety during travel on any of our services.  

 

We have been monitoring reports provided by federal, state and local government sites and keeping communications open with various organizations and affiliations, including the Centers for Disease Control and Prevention (“CDC”).  Based on what has been communicated, we have implemented the following preventative measures:

 

Facial Coverings 

  • Effective immediately, Coach USA/megabus.com will no longer require masks for our employees and our customers while traveling on our vehicles in the United States.  The CDC still recommends wearing a mask while on public transit and we encourage customers to make the choice that makes sense for them.   
  • Please be mindful that masks may still be required while traveling through the bus stations we serve. 

 

Cleaning/Disinfecting Procedures

  • We have been and will continue to wash and wipe down all of our buses on a daily basis. 
  • We are providing individual hand sanitizers to all of our employees.
  • Disinfectant wipes will be placed on all buses so that high traffic areas, hand rails and hard surfaces can be wiped down regularly.
  • Disinfectant wipes will be made available in common work areas in every depot and office so that all door knobs, and hard surfaces can be wiped down regularly.
  • The air on board the vehicles is filtered every 2 minutes and completely replaced with fresh, outside air every 10 minutes to ensure optimal air quality. 

What You Can Do

We also encourage you to visit the CDC that provides the most up to date information on COVID-19.  Please visit the link https://www.cdc.gov/coronavirus/2019-ncov/summary.html .  It also details what each individual can do to prevent his or her own exposure to COVID-19, which we include below for immediate reference:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

 

We will continue to be vigilant in our actions to ensure the safe travel of our employees and passengers and will post any updates as required.