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Search & Buy Bus Tickets

The number of passengers shown below includes all standard passengers, mobility aid passengers, special requirements passengers, PCAs, children and infants. All children under 17 years of age must be accompanied by an adult (17 years of age or over) when traveling on megabus.com.

Any special travel requirements?

A special requirement can range from a request for assistance boarding, a seat downstairs or for a wheelchair or scooter.

 

View/Change Reservations

Find these on the confirmation you received for your original reservation. Your order number is 7 characters long and may contain letters and numbers (e.g.: AA4H2W7). Your reservation number is at least 29 characters long and will contain letters and numbers, separated by a series of dashes. (e.g.: 7-6163-042313-M3-1030-NYC-BOS).

Enter the email address used to place this order. If you didn't provide an email address then enter your last name instead.

Customer Service

Changing reservations

How do I trade in a reservation?

Reservations can be Traded In up to 3 hours before your scheduled departure. Please note that a Trade In is applying the value of your original purchase to your new purchase. If you do not wish to lose money please make sure the value of your new purchase exceeds the value of your old purchase.

1. To Trade In a reservation please visit the megabus.com home page and enter the required information under the "View/Change Reservations" section.

2. The trips associated with the booking entered in the previous step will now be displayed. Select the reservation that you would like to change and select Trade In.

3. Follow the prompts to request a revised reservation. If you leave the website for any reason during the trade in process and return immediately, then simply click the "Resume Trade In" button to continue the process. If you leave the website and do not return immediately, then you will be required to start the process over.

4. In order to avoid unnecessary charges to your account please review the purchases in your basket and remove any trips added in error before checking out.

5. Select whether not you wish to provide a cell phone number to be sent a SMS confirmation of the booking for $0.25. We will then be able to send any service advisories through SMS at no charge. Please check with you cell phone provider to be certain of any additional charges from them.

6. Review and agree to the term and conditions.

7. Check out using our secure online payment processor WorldPay.

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