HomeBus StopsService AdvisoriesCustomer Service
 
Search & Buy Bus Tickets

The number of passengers shown below includes all standard passengers, mobility aid passengers, special requirements passengers, PCAs, children and infants. All children under 17 years of age must be accompanied by an adult (17 years of age or over) when traveling on megabus.com.

Any special travel requirements?

A special requirement can range from a request for assistance boarding, a seat downstairs or for a wheelchair or scooter.

 

View/Change Reservations

Find these on the confirmation you received for your original reservation. Your order number is 7 characters long and may contain letters and numbers (e.g.: AA4H2W7). Your reservation number is at least 29 characters long and will contain letters and numbers, separated by a series of dashes. (e.g.: 7-6163-042313-M3-1030-NYC-BOS).

Enter the email address used to place this order. If you didn't provide an email address then enter your last name instead.

Customer Service

Making reservations

Can I cancel and/or get a refund for my reservation?

Once completed, megabus.com reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure.

Megabus.com is not responsible for delays or cancellations caused by traffic, road conditions, weather or other causes over which it has no control.

Alternatively where megabus fails to provide on time-reliable service for reasons wholly within our control refunds, or alternative travel arrangements, may be offered.

Did we answer your question?

Yes No