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Stagecoach Group Calls on Bus Customers to Nominate Megabus.com and Coach USA Customer Service Champions

 
 

•    Cash prizes for customers who enter winning staff members
•    Awards also recognize success in safety, environment, health, innovation and community


NEW YORK, NY (March 3, 2015) Stagecoach Group has launched its 2015 Champions Awards for employees – and is inviting customers of its subsidiaries, megabus.com and Coach USA to nominate their favorite member of staff for the Customer Service Champions Award.

This is the sixth year of the company’s Group-wide Champions Awards which recognize staff achievements in a number of categories including safety, environment, health, innovation, community and customer service.

The awards are open to employees across Stagecoach’s bus and rail operations in the UK and North America including megabus.com and Coach USA.  More than 90 staff members have been honored for their outstanding efforts over the past six years.

Coach USA brands include Airport Supersaver (IN), All West (CA), American Coach Lines of Atlanta (GA), Butler Motor Transit (PA), Central Cab Co. (PA), Chicago Trolley (IL), Community Coach (NJ/NY), Coach USA Airport Express (WI/IL), Coach USA Elko (NV), Dillon’s Bus Service (MD), Hudson Transit Lines (NJ), Kerrville Bus Company (TX), Lakefront Lines (OH), Lenzner Coach Lines (PA), megabus.com, Newark Airport Express (NJ/NY), ONE Bus (NJ), Southern California Gray Line (CA), Powder River Transportation (WY), Rockland Coaches (NY), Suburban Transit (NJ/NY),Van Galder Bus (WI), Wisconsin Coach Lines (WI).

Stagecoach is calling on the help of its millions of local bus customers to nominate their favorite employee – it could be a bus driver, dispatcher, baggage handler, customer service representative or any other member of the Stagecoach team.

“We believe in rewarding employees who have gone above and beyond and encourage Coach USA and megabus.com customers across North America to take the time to recognize those who have provided excellent customer service,” said Dale Moser, Chief Executive Officer of Coach USA.

All employees nominated will be eligible to win a gold, silver or bronze Champions award along with a cash prize.

In addition, customers who nominate a winning employee will also receive a cash prize*. The customer who nominates a gold award-winning employee will receive $800, the customer who puts forward a silver award-winning employee will receive $400 and the customer who nominates a bronze award-winning employee will receive $200.

Stagecoach Group Chief Executive Martin Griffiths said: “We know many of our staff have a great relationship with our customers and the job they do is appreciated by many local people. This is a chance for our customers to help local staff gain recognition at a national level as well as potentially winning a prize themselves.

Customers who wish to nominate an employee should visit http://www.coachusa.com/champions or email champions@stagecoachgroup.com to give details of the staff member and an explanation of why they believe the employee deserves to win an award. The deadline for nominations is midnight on Thursday April 30, 2015.  Complete rules can be found on the website.

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**NEW** megabus.com high-resolution photos and broadcast-quality video for download:

ADDITIONAL PHOTOS: http://bit.ly/1cYltRB
B-ROLL VIDEO: http://bit.ly/1wUTlE1


ABOUT MEGABUS.COM
Megabus.com, one of the largest privately funded providers of city-to-city express bus transportation, maintains the highest (Satisfactory) safety compliance rating with the Federal Motor Carrier Safety Administration. Transportation Safety Exchange (TSX), an independent safety rating organization that provides safety ratings of more than 300,000 passenger and freight carriers, announced in January 2014 that all megabus.com carriers are TSX-approved. Megabus.com is the first carrier group to achieve TSX approval, demonstrating the most stringent safety standards in the industry.

Megabus.com operates service to/from more than 120 major cities in North America from 23 hubs in Atlanta, Baltimore, Boston, Buffalo, Chicago, Cincinnati, Cleveland, Columbus, Gainesville, Los Angeles, Memphis, Mobile, New Orleans, New York, Orlando, Philadelphia, Pittsburgh, Richmond, San Francisco, St. Louis, Texas Triangle (Austin, Dallas, Houston, San Antonio), Washington, D.C. and Toronto – creating more than 1,000 new, professional jobs during the past eight years.

Since its launch on April 10, 2006, megabus.com has served more than 40 million customers.

Service for megabus.com operates daily. Fares shown are one-way and include all government taxes.

* Watch the video here for safety information.

Megabus.com is a subsidiary of Coach USA, one of the largest transportation companies in North America. Paramus, N.J.-based Coach USA owns and operates a family of 25 local companies in North America, some that have been in business for more than 75 years, which operate scheduled bus routes, motor coach tours, airport transportation services, charters and sightseeing tours.
On January 15, 2015, megabus.com was one of the first to be awarded the eRating Certification from the University of Vermont Certification for Sustainable Transportation. The first-of-its kind voluntary program is designed to help improve economic, environmental and energy efficiency within the transportation industry.

For the latest news and travel deals, follow megabus.com on Twitter at @megabus and Like us on Facebook at http://www.facebook.com/megabus.com.officialpage.

ABOUT COACH USA
Coach USA, Inc., is one of the largest transportation companies in North America, and maintains the highest safety compliance rating (Satisfactory) from the US Department of Transportation's Federal Motor Carrier Safety Administration. Paramus, N.J.-based Coach USA owns and operates 25 local companies in North America, some that have been in business for more than 75 years, which operate scheduled bus routes, motor coach tours, charters and sightseeing tours.  Visit www.coachusa.com for more information.
ABOUT STAGECOACH GROUP
Stagecoach Group is an international public transport group, with extensive operations in the UK, continental Europe, the United States and Canada. The Group employs around 35,000 people, and operates bus, coach, train, and tram services.

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